Community Coordinator

About the Employer

To respond to the uniqueness of the Chinese market, Wargaming is looking for a Community Coordinator based in Shanghai to work closely with our Chinese publisher, bridge community collaboration between Wargaming and local publisher and customize Wargaming products to better serve local gamer's needs. We are looking for a person with a strong PC MMO publishing background, who has expertise in working with community management of successful titles.

Reports To

The Community Coordinator will report to General Manager, China Operation.

What will you do?

  • Coordinate and organize community-related collaboration between Chinese publisher and the company.
  • Support and maintain regular player feedback collection.
  • Facilitate internal discussions with the partner to ensure proper community collaboration and planning, synchronize community positioning and messaging for the product.
  • Collaborate with other departments and partner on communications planning to support game updates and events, mitigate issues.
  • Research community sentiments and activity, provide ongoing reports to the team.

What are we looking for?

  • 2+ years on a community management position in online games.
  • Excellent understanding of community management processes and know-hows in online games.
  • Outstanding awareness of Chinese gaming culture.
  • Strong communication, listening, explanation skills.
  • Native Mandarin Chinese speaker.
  • Fluent English language skills (C1 or higher).
  • Passion for videogames.
  • Excellent knowledge of World of Tanks.
  • JIRA & Confluence experience or similar.

What additional skills will help you stand out?

  • Knowledge of Russian language.

About Wargaming:

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Delivering legendary games since 1998, Wargaming has grown to become one of the leaders in the free-to-play MMO gaming industry with 4500+ employees and more than 20 offices globally. Over 200 million players enjoy Wargaming’s titles across all major gaming platforms, including the massively popular World of Tanks and World of Warships. Working in our company means always having interesting challenges and gaining valuable experience while working with top-class experts. Take your place among our passionate and experienced team and bring out the best in yourself at Wargaming! Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.