IT Operations Specialist (Contract)

About the Employer

We are seeking a service-oriented and self-motivated professional to join the Unity IT Operations team. In this full-time role, you will work on maintaining and monitoring the computer systems and networks for Unity’s Tokyo location. You will be tasked with solving complex technical issues and will also collaborate with Unity IT team members to assist them with projects and escalations.


  • Addressing / Resolve IT tickets come in via Jira, calls and walk-ups
  • Handling employee on / off-boarding process
  • Support events/projects
  • IT hardware procurement
  • Maintaining IT inventory


  • Background in IT industry or technical education
  • Strong communication skills
  • Team player, works well with department teams and external vendors
  • Detail oriented, able to follow direction and process
  • Strong willingness to learn new technologies
  • Ability to prioritize and stay organized
  • Fluent oral and written in both English and Japanese

Bonus Points

  • Basic understanding of networking
  • OSX experience

About Unity Technologies

Unity is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.

The company’s 1,400+ person research and development team keeps Unity at the forefront of development by working alongside partners to ensure optimized support for the latest releases and platforms. Apps developed by Unity creators were downloaded more than three billion times per month in 2019 on more than two billion unique devices. For more information, please visit

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.