Cloud Solution Engineer

About the Employer

At Cloud team at Unity Technologies, we are re-inventing the way multiplayer games are managed. We focus on providing innovative solutions that ease the development, launch, and operation of multiplayer games and add built-in features. We proudly provide hybrid multi-cloud scaling technology, in-game voice communication tools and 24/7 live operations for some of the world’s biggest games. At our core, we are passionate about gaming, and keeping gamers online happy and engaging.

We are looking for a highly motivated, technically focused, Cloud Solutions Engineer to support our Business Development organization in Japan. Your role will be an integral part of our Sales Team, working closely with our Integrations Engineers and Account Managers to assist with onboarding of new and supporting existing customers.

Responsibilities

  • Enable the Sales organization to succeed, by supporting the Sales Process
  • Assist with customers in design, integration, testing, troubleshooting, and support of the services.
  • Coordinate and communicate with Sales Representatives in sales activities
  • Document, report, and communicate customer and sales needs to relevant teams on a regular basis, to collaborate on improvements and new efficiencies

Requirements

  • Good communication in both English and Japanese
  • Hosting related or comparable experience, with a deep technical knowledge of server hardware and networking
  • Working knowledge of the game hosting industry including all different types of hosting environments (for example Bare metal, Cloud, Private Cloud)
  • Experience with C++ and other development languages, scripting and programming
  • Ability to operate in multiple complex development environments and interact directly with customers

Bonus points

  • B2B Customer/Sales Support or Technical consulting experience
  • Knowledge/experience of the Gaming Industry
  • An understanding of game logic, behaviour and associated problems faced by a Game Developer.
  • Unity / Unreal game engine experience

Who We Are

Unity is the creator of the world’s leading real-time 3D development platform, giving users the most powerful and accessible tools to create, operate, and monetize experiences for the real-time world. Unity empowers anyone, regardless of skill level and industry, to create 3D visual content using world-class technology, operate using resources that maximize ease-of-use, and monetize, so that they can find success with their creations.

The company’s 1,000 person development team keeps Unity at the forefront of development by working alongside partners such as Google, Oculus, Autodesk, Microsoft and many more, to ensure optimized support for the latest releases and platforms. Made with Unity experiences reach nearly 3 billion devices worldwide and have been installed more than 34 billion times in the last 12 months. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

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