Production Support

About the Employer

At Rockstar Games, we create the games we would want to play ourselves.

A career at Rockstar is about being part of a team working on some of the most creatively rewarding, large-scale projects to be found in any entertainment medium. You would be welcomed to a friendly, inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.

Rockstar San Diego is on the lookout for an individual who possesses a passion for collaborating with distributed teams to facilitate the progress and completion of projects that service our external and internal customers. This is a full-time permanent position based out of Rockstar's studio in Carlsbad. Whether it’s the beach or mountains, San Diego is considered one of the best places to live year-round.

WHAT WE DO

  • We create connected experiences that are found across our game franchises.
  • We create online services for our games, including matchmaking, cloud saves, player stats, leaderboards, and more.
  • We improve existing features as well as architect new solutions to support the development of the Social Club community and website.
  • We create innovative in-game experiences, including user-generated content.
  • We build services and tools that support our consumer-facing experiences and our internal business needs.
  • We create companion apps to our games, including second screen experiences on mobile, tablet and the web.

RESPONSIBILITIES

  • Provide production support for Social Club development teams.
  • Effectively conduct scrum meetings for two development teams.
  • Organize team backlogs and ensure all tickets are properly structured (descriptions, summaries, project organization).
  • Conduct sprint planning and loading meetings to assign work to multiple development teams from prioritized team backlogs.
  • Conduct daily stand ups, retros, demos.
  • Communicate and chase down blocking issues, maintain development schedules, tracking of assets, and progress.
  • Work with development teams to estimate scope of project work.
  • Help manage the flow of information between disciplines and team members.
  • Identify and resolve production issues.
  • Prepare production reports.
  • Ensure that meetings are properly documented and actioned.
  • Describe bugs and problems clearly and concisely.
  • Work cross-functionally to resolve issues preventing progress.

QUALIFICATIONS

  • BA/BS degree or equivalent practical experience.
  • Ability to communicate and comprehend technical information in both written and oral form.
  • Proficiency with Microsoft Office tools.

SKILLS

  • Strong time management skills with the ability to focus and prioritize in a fast-paced work environment.
  • Excellent organizational & prioritization skills, attention to detail, process knowledge and ability to multi-task.
  • Ability to be a collaborative team-player who can work with many different personalities.
  • Eagerness to learn new software tools and technologies.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

  • Certifications such as PMP, PMI-ACP, CSM, or CSPO.
  • Proficient with Microsoft Project, Perforce, Confluence / Wikis, Tableau and project/bug tracking applications.
  • Experience scripting in Excel.
  • Experience in the games industry preferred.

HOW TO APPLY

Please apply with a resume and cover-letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar Games recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.