Content Manager

About the Employer
Company Description
Job Description

The Content Manager is here to organize information, documentation & assets so that anyone working on the project can browse & access it easily. You will ensure key content is written & up to date for everyone on the project. The content manager will also rely on content management standards & best practices within Ubisoft.

  • Gathering team requirements regarding content & features needed on the project

  • Identifying & organizing key content within the production. Ensure this content is formalized, structured, shared & accurate

  • Define information architectures, taxonomies and metadata strategies (frameworks for grouping and tagging content);

  • Defining the governance (access rights, workflows, archiving policy, etc.) and ensure it is respected and it is applied by all teams on the project

  • Providing content templates in order to accompany users in their content creation process

  • Enriching content with metadata & tags to improve content findability on the production

  • Defining workflows to ensure content is always enriched by the right experts at the right time

  • Archiving & cleaning content on an ongoing-basis in order to keep the workspace used & useful

  • Relying on user feedback, statistics and benchmark in order to improve the workspace and the way content is organized.

  • Supporting teams on a daily basis to manage more efficiently their content to improve collaboration & communication

  • Training people on how to create, manage & access content

  • Accompany newcomers in their content onboarding

  • Relaying on the production to share useful content outside the project (KC, Portfolio) & reuse resources coming from other projects

  • Evangelize content management best practices and support the evolution of content management ambassadors within the team.

  • Prepare and facilitate content workshops with clients, stakeholders or/and end users;

Qualifications
  • Minimum 2 years of experience in content or information management

  • Knowledge of content management concepts and best practices

  • Ability to balance strategic vision and tactical to-dos

  • Detail oriented, self-starter (autonomous)

  • Strong communication and presentation skills

  • Strong organizational skills

  • Experience working in fast-paced/agile environments

  • Familiarity with SharePoint and Confluence a plus

  • Experience with leading change management process a plus

RELEVANT EXPERIENCE

  • A bachelors or masters degree in Information Science, Journalism, Technical writing or Communications preferred

  • 1 to 2 years of experience in a digital content management environment 

Additional Information

All your information will be kept confidential according to EEO guidelines.