The Content Manager is here to organize information, documentation & assets so that anyone working on the project can browse & access it easily. You will ensure key content is written & up to date for everyone on the project. The content manager will also rely on content management standards & best practices within Ubisoft.
Gathering team requirements regarding content & features needed on the project
Identifying & organizing key content within the production. Ensure this content is formalized, structured, shared & accurate
Define information architectures, taxonomies and metadata strategies (frameworks for grouping and tagging content);
Defining the governance (access rights, workflows, archiving policy, etc.) and ensure it is respected and it is applied by all teams on the project
Providing content templates in order to accompany users in their content creation process
Enriching content with metadata & tags to improve content findability on the production
Defining workflows to ensure content is always enriched by the right experts at the right time
Archiving & cleaning content on an ongoing-basis in order to keep the workspace used & useful
Relying on user feedback, statistics and benchmark in order to improve the workspace and the way content is organized.
Supporting teams on a daily basis to manage more efficiently their content to improve collaboration & communication
Training people on how to create, manage & access content
Accompany newcomers in their content onboarding
Relaying on the production to share useful content outside the project (KC, Portfolio) & reuse resources coming from other projects
Evangelize content management best practices and support the evolution of content management ambassadors within the team.
Prepare and facilitate content workshops with clients, stakeholders or/and end users;
Minimum 2 years of experience in content or information management
Knowledge of content management concepts and best practices
Ability to balance strategic vision and tactical to-dos
Detail oriented, self-starter (autonomous)
Strong communication and presentation skills
Strong organizational skills
Experience working in fast-paced/agile environments
Familiarity with SharePoint and Confluence a plus
Experience with leading change management process a plus
A bachelors or masters degree in Information Science, Journalism, Technical writing or Communications preferred
1 to 2 years of experience in a digital content management environment
All your information will be kept confidential according to EEO guidelines.