Lead, Public Sector Solutions Engineer

About the Employer

Public Sector Solutions Engineer

Remote, Orlando, FL, or Plantation, FL (HQ)

Job Description

ML Horizons is seeking a high energy, personable Public Sector Solutions Engineer to build world-class mixed reality solutions for customers in the government civil, defense, and intelligence sectors. As a primary contact for customers, this position will identify core technical challenges to address customer needs, and then collaborate with our engineering teams on potential solutions – producing innovative results. Qualified candidates need to be a self-starter, which cannot be stressed enough: We are tasked with solving problems that have not been solved before.

Responsibilities

  • Provide technical expertise to customers on the capabilities and benefits of the Magic Leap Mixed Reality Platform
  • Work hand in hand with Engineering teams to clearly communicate a customer’s needs, wants, and timelines
  • Assist the sales organization with proposal development
  • Work closely with leadership to strategize on new programs and processes
  • Build relationships with technical decision makers in customer organizations, positioning Magic Leap as the key thought leader and provider in the XR industry, thus becoming a trusted advisor to the customer
  • Become a technical expert in the use of the Magic Leap and 3rd party ISV portfolio and be able to take that expertise into the field
  • Consult in-depth with defense sector developers who are planning or already using Magic Leap or competing technologies
  • Work with Engineering to design, build, and run proof of concepts with prospective customers
  • Position yourself as a go-to consultative resource and solutions expert for the greater ML Horizons business development team
  • Demonstrate and customize third-party ISV solutions from a variety of sources, working directly with those partners and customers
  • Collaborate with Product, Engineering, and BD teams for optimizing the performance of Magic Leap platform and content running on the platform
  • Communicate with customers for technical support at various phases of adoption
  • Travel to customer or different ML offices, up to 40% working time

Qualifications

  • 5-7+ years of experience in demonstrating and establishing technical feasibility/wins among Enterprise customers
  • Demonstrated track record of customer centric service, consistent on time delivery of custom customer solutions, and team first approach
  • Experience in real-time 3D programming, simulation programming or games middleware with knowledge of real-time rendering and app development process and platforms. Strongly prefer extensive experience in Unity
  • Experience selling or developing solutions along the XR spectrum, from VR to AR
  • Able to present complicated technical concepts in layman’s terms; make the complex simple
  • Experience in “rapid prototyping” of scenarios – show what can be done with simple programming that can later turn into more complicated, enterprise-ready custom solutions
  • Strong problem solving, influencing, conflict resolution and decision-making skills
  • Operate in a fast moving start-up environment
  • Outstanding written and verbal communication skills
  • Energetic and collaborative team player who feeds off of goal setting and achievement
  • A track record of building consensus and delivering high-impact initiatives
  • Ability to support multiple projects and complex work streams
  • Fearless curiosity, ownership, and accountability

Education

  • BA/BS from an accredited university or equivalent work experience is required

Additional Information

  • All your information will be kept confidential according to Equal Employment Opportunities guidelines.
  • This position may have access to ITAR controlled technical data, or material placed under a security classification or similar restriction by the US Government. As such, this position will require a US Person as defined in the ITAR, and may require the successful completion of a background check for a US Department of Defense security clearance

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