Non-Engineer Template

About the Employer

Working at Discord is like working with an exciting and motivated family. Creating an amazing experience for our existing and new employees is a difficult endeavor, so we're looking for a People Operations Coordinator to join our growing People Operations Team (POps for short) and help us maintain a smooth and positive experience for remarkable candidates. You will report to our Head of Total Rewards & HR Operations and will be an important contributor to our growing company.

What you'll be doing

  • Onboarding approximately 10-30 new hires every two weeks
  • Coordinate new hire onboarding once an offer is accepted including
  • Schedule multiple onboarding classes for both Core, Engineering, and Values experiences
  • Ensuring mailing addresses for shipping gear and laptops are accurate
  • Work with IT and Workplace teams to ensure smooth delivery of gear, fun swag, and any employee requests
  • Partner with different vendors to ensure temporary contractors and consultants are onboarded and off-boarded
  • Maintain accurate reporting and auditing of new hire bonuses
  • Ensure offer letter packages are accurate and complete
  • Conduct background checks
  • Complete I-9 verifications in Zenefits and E-Verify
  • Respond to employee questions about benefits and other POps related items in our HR channel
  • Manage our anniversary gift program for current employees
  • Ensure HRIS system accuracy
  • Work with Payroll team to close a semi-monthly payroll process
  • Answer general employee questions and help provide outstanding service to our teammates
  • Process paperwork for confidential employer and employee needs; terminations, 401k rollovers
  • Assess incoming relocation requests with partners

What you should have

  • An obsession for ensuring excellent client satisfaction and service
  • A willingness to pivot projects and tasks based on the needs of the company
  • A strong desire to work collaboratively across the entire organization
  • Work autonomously but know when to tap in your teammates for help and lift when needed
  • Ability to work autonomously but know when to tap in your teammates for help and lift when needed

Bonus Points

  • Enjoys laughing on a daily basis

Benefits and Perks

  • Medical insurance including Health, Dental, Vision
  • 18 paid holidays
  • Unlimited sick days
  • Parental Leave and fertility benefits
  • Supported-employee clubs and Employee Resource Groups
  • Commuter Contributions of $270 a month (pretax)
  • Daily lunches and unlimited snacks
  • Monthly gym and fitness stipend

About Us

Friends, coworkers, gamers, nerds, moms, dads, engineers, designers, marketers, support. Originally, we created Discord to help people come together around games. It's been amazing to watch it grow into what it is today - a place where millions of diverse communities exist and people connect with old friends and new. Diversity and inclusiveness are a critical part of how we get to what's next. We believe that with diversity comes a better product, better decisions, and a better work environment. As we continue to grow, our values keep us dedicated to building a company that is representative of the world we live and play in.

Discord is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.